We had a discussion earlier where some of us said that we would be quite happy to lose some of our worst customers. We'd give the newbies a chance to settle in but if, after some time, they continue to cause 80% of the work for 20% of the benefit, then that's when we hope to fire them as customers/clients.
More details here: http://experienced-people.net/forums...your-customers
I think it was Thomas who said in another thread that brokers tend to prefer to deal with more seasoned buyers. They've more idea about what they're doing and are less likely to get cold feet and pull out at the last minute.
That got me wondering how brokers pre-qualify their clients. After all, no one wants to deal with time wasters and tyre kickers.
So, would any broker like to share with us what makes a great client and what would make you hesitant to take on a new client?
Bookmarks