Welcome to the forums Gerry. I usually would not allow an old thread like this to re-opened without a new post that shared some really relevant news, however I feel legitimate sympathy for your plight.
If I understand the issue correctly the domains are not registered in your name? If they are you can of course migrate the ones you perceive as valuable to a register of your choice and take it from there. If they are not in your name and you are are having issues receiving support, then I have to question is pressing on with them is even wise? You could spend a lot of time and effort on domains that could fall through by no fault of your own and its just dangerous business practice.
So where as I have been no help with your actual query, I hope some one can offer assistance and do hope you will join the forums and empower yourself to begin making money through legitimate businesses on-line. Which is not say domain ageing and such cannot be legitimate it in this case, it seems the offer was not entirely so. Feel free to make a welcome thread and share with us what brought you into on-line business, any experiences you have had or anything else for that matter we would love to welcome you.