Kay's recently been trying to outsource content writing on ScriptLance. It hasn't been easy.
First of all, we tried depositing into her account via our PayPal account, which is a verified business account.
First, SL told us that we could have saved money if we'd used Mass Payment. (We did try doing that, but PP told us we weren't set up for it - which is odd, because I'm certain we used it to buy a domain once.) Then I had to verify the email address.
Then after all that palaver, SL rejected the payment because the project allegedly required programmers to place an abnormal bid. Kay reopened their rejection ticket to explain why it didn't.
So then we trotted through the whole process again. This time the payment was rejected within half an hour because it didn't pass their fraud screening.
The next time round we used a debit card, which was processed through MoneyBookers. All went through OK that time.
However, when Kay asked me to do a top-up a few days later, although the payment went through I got an email from MoneyBookers a day later asking me to send copies of valid official ID and a recent utility bill. They apologised for any possible inconvenience, but said they "must adhere to strict security standards which are there to protect your payment privacy" and that we wouldn't be able to use MB again until we'd done that.
It appears to be a genuine email - there aren't any signs of spoofing. Except that bit about protecting my payment privacy doesn't sound right. I can understand that sending MB my personal documents might help them guard against fraud, but how the hell does it protect my payment privacy? I'd have thought it did just the opposite.