I want to give you some tips to dealing with PayPal and taking payments for them. How to COMPLETELY safeguard yourself. After this, don't ever use this as a method of payment. If your buyer doesn't like it. Then they aren't the buyer for you.
The payment is $3,000 or roughly in that area.
1. Call PayPal, be sure all your information is updated. Let them know you have a payment incoming, Make sure they notated your account. Ask if they need additional data. If they need anything.
2. When buyer sends payment, be sure, they have cancelled any ways they can drop the payment or charge you back. Also mail them a CD with delivery confirmation, JUST DO IT. I don't care if you laughed with a buyer, shared common interests. He's your pal now, but when he has issues or he isn't being instantly gratified, all hell WILL break loose.
3. After payment has been rendered, call paypal, notate that you have sent him files, that this was a digital item. That you have followed all the steps in order to protect yourself.
Having chatted, sometimes buyers will covertly if they are corner cutters try to list this as a goods. IT"S NOT A GOODS. Well, it's a digital goods, but not the GOODS that are covered in the TOS.
4. Make SURE PayPal has notated the account.
Why am I writing this, I sold this website, guy has the AUDACITY to say that he is bored with the site and it's no longer in his interest. I am sorry, but your salt is worth more in your margarita than in his "boring" margarita.
Here is the kicker, I'm a contracts type of person. I have a degree that I hate but its useful. I wrote in the contract the the guy failed to see or pay attention to, should he want a refund; He is to PAY ME 6 times back, so basically. He will owe me the money that he has made off the website times 6.
So thinking he was better than me, he attempted to charge back the money & try to keep the site. He was shot down like .. well I would input a joke but I am not in a fun humor mood.
Protect yourself, use other methods of transactions. Utilize a contract, those uphold more than you'll know.